FAQ

Globe Medical offers same-day shipping on many orders placed before 1PM so long as the items requested are in stock, pending credit approval.

No. Globe does not have any minimum orders, providing you just-in-time inventory solutions.

Yes, Globe Medical offers discounts for bulk orders and for our repeat customers. Click here, fill out the form, and one of our customer service reps will contact you to see how we can help.

Globe carries over 80,000 items from more than 700 manufacturers.

Globe Medical offers disposable medical supplies and equipment from more than 700 manufacturers.

Contact customer service at 1-678-335-2982 from 8:30 a.m. – 4:30 p.m. EST Monday through Friday.

Search our entire inventory, look up your contract pricing, order with a few clicks, and more.

If you are a new or existing customer, you can either click here, fill out the form, and a customer service rep will respond. Or, you can call our customer service department at 1-678-335-2982 from 8:30 a.m. - 4:30 p.m. EST Monday through Friday.

If you have any questions contact customer service at 1-678-335-2982 from 8:30 a.m. - 4:30 p.m. EST Monday through Friday.

Globe Medical supports orders via our website, phone, fax, EDI and other nonstandard electronic formats. Our goal is to make order processing as efficient and cost-effective as possible for our customers.

Yes, for most in stock orders we offer free local pickup at our office. In some cases we also offer discounts on local pickup orders as well! Our office is located at 6073 Oakbrook Parkway
Norcross, GA 3009. Call 1-678-335-2982 from 8:30 a.m. - 4:30 p.m. EST Monday through Friday for more information.

Globe Medical can provide premium shipping services including Next Business Day, Second Business Day and Third Business Day. Charges for shipping services other than Ground will be added to the invoice.

Globe Medical offers same-day shipping on any order placed before 1PM so long as the items requested are in stock, pending credit approval.

Our fill rates are among the highest in the industry. However, we occasionally experience out-of-stocks on some merchandise. We will get product in as fast as we can. If anything will be on backorder for more than 3-5 days we will notify the customer to ensure the product is still needed.

Globe Medical will only accept product returned within 30 days from the date of purchase. Product must be in original packaging, with the original quantity, with no markings or excessive tape on the box. Products must be returned 6 months prior to date of expiration. All returns will be charged a restocking fee. Returns will not be accepted on special-order items, insulin pumps or vendor drop ships.

Each return must include a Return Authorization Number or approval obtained from Globe Medical. Unsolicited returns and returns without a Return Authorization Number will be charged a processing fee. All returns must be returned in original packaging and must be in the same unit of measure as originally purchased. Returns are subject to inspection by Globe Medical. No credit will be issued for product that we determine cannot be resold.



Please call our Customer Service Department at 1-678-335-2982 to obtain a Return Authorization Number or approval. Please have the invoice number and date of purchase available when calling. Please write the Return Authorization Number on a prepaid shipping label.



Any product shortage or shipping errors must be reported to our Customer Service Department within 48 hours from receipt of the order.

Call a customer service representative to set this up at 1-678-335-2982, or fill out our form and a customer service rep will reach out to you.

Standard terms are net 30 days from invoice date after Credit Application has been approved.

Visa, MasterCard, American Express, business check and credit card.

Yes, Globe Medical offers volume discount pricing. Please contact a customer service rep at 1-678-335-2982 for more information, or fill out our form and we will reach out to you.

Globe Medical can significantly reduce your costs associated with receiving, inventorying, picking, packing and processing your orders with our drop ship services. We can ship medical supplies under your company's name directly to your patients, providing you with access to more than 40,000 items in stock, without inventorying a single product, allowing you to focus your time and effort on growing your business more profitably. Contact an Globe Medical Sales Representative to learn more about our drop ship services at 1-678-335-2982.

Globe is strongly committed to safeguarding your online privacy and has taken steps to protect the information you share with us. We ensure the integrity of all ordering and profile transactions between you and Globe with the most secure encryption technologies. We will make a sincere effort to respond to your requests to correct information inaccuracies in a timely manner. In accordance with standard practices, we highly recommend that you keep your username and password strictly confidential.

Under no circumstances will we share your company or patient information with other interested parties without your express consent. Furthermore, under no circumstances will we contact your patients without your express consent.

An item that can be purchased in varying packaged quantities such as an 'Each', 'Box' or 'Case'. Each Unit of Measure associated with the item offers a different amount of product, yet all sizes now have the same Item Number.

For example, a Foley Catheter item has two Units of Measure: an 'Each' and a 'Case'. The 'Each' contains 1 catheter and the 'Case' contains 12 catheters.

Shop as normal but enjoy the ability to select a Unit of Measure (where available).

Bag, Bottle, Box, Carton, Case, Dozen, Each, Kit, Package

For the most up-to-date product recalls contact your Globe Medical representative at 1-678-335-2982.